Privacy Policy

Last Updated: September 27, 2026

Canadian Cell Parts (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting CanadianCellParts.com, creating an account, contacting us, or purchasing our products.

Information We Collect

When you visit our website or place an order, we may collect information such as your name, billing and shipping address, email address, telephone number, order information, and other information necessary to process and support your purchase.

We may also automatically collect certain technical information, such as browser type, device information, IP address, and website usage information through cookies and similar technologies.

How We Use Your Information

We may use your information to:

Process and fulfill your orders.
Provide shipping and delivery updates.
Process returns, RMA requests, warranty claims, refunds, and store credits.
Provide customer service and technical support.
Improve our website, products, and services.
Detect and prevent fraud or unauthorized transactions.
Comply with applicable legal, tax, accounting, and regulatory requirements.
Send marketing communications where permitted by law and according to your communication preferences.

Payment Information

Payments made through our website are processed through the payment methods and payment service providers available during checkout.

Canadian Cell Parts does not intentionally store complete credit card numbers on its own website systems when payment information is processed by third-party payment providers.

Those providers may process your information according to their own privacy policies and security practices.

Shipping Information

To deliver your order, necessary information such as your name, shipping address, telephone number, email address, and shipment details may be shared with shipping carriers and fulfillment service providers.

We only provide information reasonably necessary to process and deliver your order.

Cookies and Analytics

CanadianCellParts.com may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve performance, and support advertising or analytics where applicable.

You may be able to control or disable certain cookies through your browser or available website privacy controls. Disabling some cookies may affect website functionality.

Lifetime Warranty

Canadian Cell Parts stands behind the quality of its products and offers a Lifetime Warranty on eligible products, subject to the terms and exclusions described in our current Warranty and Return Policy.

The Lifetime Warranty does not cover physical damage, accidental damage, improper installation, misuse, liquid damage, or other exclusions specified in our Warranty and Return Policy.

Warranty and return claims may require proof of purchase and inspection or return of the product.

For complete warranty conditions, exclusions, and claim procedures, please refer to our current Warranty, Return Policy, and RMA & Returns information on CanadianCellParts.com.

Returns and RMA

If you need to return an eligible product or make a warranty claim, please follow the current RMA procedure published on our website.

Approved refunds, replacements, or store credits are handled according to our current Return Policy and Warranty terms.

Sharing of Personal Information

We do not sell your personal information.

We may share information with service providers when reasonably necessary to operate our business, including payment processors, shipping carriers, website and hosting providers, analytics providers, fraud-prevention services, and other service providers that help us process or support your order.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, website, or business.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer service, warranty administration, fraud prevention, and legal, tax, and accounting obligations.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to or correction of certain personal information held by us.

You may also withdraw consent where processing is based on consent, subject to legal or contractual restrictions and reasonable notice.

To make a privacy-related request, please contact Canadian Cell Parts through the contact information provided on our website.

Third-Party Websites

Our website may contain links to third-party websites or services. Canadian Cell Parts is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, services, or applicable requirements.

The most current version will be published on CanadianCellParts.com with an updated revision date.

Contact Us

If you have questions or concerns regarding this Privacy Policy or how Canadian Cell Parts handles personal information, please contact us through the Contact Us page on CanadianCellParts.com.

Canadian Cell Parts
Canada
CanadianCellParts.com

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